Frequently asked questions

Are all of the candles really handmade?

Yes, we make all of our candles ourselves. This is why we can also personalize all candles in terms of color. Please let us know if you have any specific requests.

Which wax do you use?

We use soy and rapeseed wax. We chose these two because they are better for the environment than other types of wax and less harmful for your health while burning them. 

How much is shipping and how long does it take for my candles to arrive?

Shipping within The Netherlands costs €5.-
For orders outside the Netherlands, please refer to our shipping policy for the exact prices.
We aim to deliver your candle to you within 2 to 4 days. This depends, of course, on the country you are ordering from.

What is your return policy?

You can always return the candles within 14 days if you change your mind. Unfortunately, you will have to pay the return shipping costs yourself. Please feel free to contact us, and we will be happy to assist you!